We know from experience that everyone who owns a website faces a certain amount of technical headache with their hosting. Let’s be frank, many commercial hosts that are otherwise great deals come up short on support. Our knowledge of websites and servers allows us to identify most common problems that your host might not take the time to investigate.
Clear communication in a polite and focused manner helps a great deal to get past the canned answers and inevitable brush-offs. We can help to minimize downtimes and get the annoying problems that sometimes come with having a website dealt with quickly.
We offer both long term plans and per incident services in this category.
We welcome your questions and offer free estimates. Please contact us for a quote with the form below.
We support our clients on an on call basis. If you run into problems using a site we created or have worked on for you, contact us for a quick fix or advice.
Our response times for support are usually 1-3 hours, depending on the problem and time of day.
If you work with your website yourself, always be vigilant about possible security risks. Unsecured scripts and admin panels, incorrect file and directory permissions, and improperly configured settings can all pose a serious risk to the stability and safety of your site.
If in doubt, contact us for advice – we’re always happy to answer your questions.
Unless your website requires a Microsoft Windows server to function, we strongly recommend using Linux based servers for your hosting. Linux is the industry standard for web servers, boasting the best stability, security and performance.
Some commercial hosts offer both Linux and Windows plans. It pays to select carefully when signing up.
